Workforce Extensions Continues the FastTrack to Growth
In the 2006 BRW annual franchising survey, Workforce Extensions was highlighted as one of the fastest growing Australian franchises. Reflecting the current franchising boom, the company has managed to expand by an average of 105.2 per cent every year for the past three years.
Like most successful recruitment businesses it started small, servicing a niche in the horticulture industry. A decade on, Workforce Extensions now supplies temporary and permanent personnel to most industries.
Not wanting to endorse the term ‘franchise’, Workforce Extensions General Manager Operations, Alan Masters, describes the company’s business model as a ‘partnership’. He explains, “Workforce Extensions views itself in a partnership arrangement with its business owners. We believe this model gives us an advantage in the marketplace because having people with equity ownership in each office ensures that our level of client satisfaction is above market average.”
Importantly, as the company’s ‘partnership’ model grew so did the need for a robust recruitment software solution. More precisely, a recruitment solution was required that both individually empowered and unified offices over multiple locations. After examining various alternatives, Workforce Extensions decided that FastTrack’s fully integrated product suite was the best fit.
Mirroring the franchise model, the FastTrack recruitment solution is not restrained by arbitrary geographic boundaries. The product suite has been specifically designed to assist recruitment companies with multiple offices. Moreover, the system is scalable meaning it can grow along with any business.
Reflecting on the ongoing Workforce Extensions / FastTrack partnership, Masters remarked:
“FastTrack has cut our cost of doing business making us more competitive in the market place. It has also given us access to better information to help us improve the service we provide to our clients. The system we were previously using was unable to meet our reporting and functionality needs so the decision to change was made for us.”
For franchises of all sizes FastTrack recruitment software offers unrivalled advantages. For instance, it is the only recruitment solution that provides individual franchisee / office security within the one system. Put simply, each franchisee has access to its own secure database ensuring sensitive information remains confidential. This in turn allows individual franchisees / offices to run secure reports, such as sales and margin reports, and for central offices to run consolidated business reports.
Additionally, it allows payroll to be controlled from a central office and the sharing of credit risk information to maximise intelligence sharing and flexibility.
With regular product suite upgrades, the future continues to look bright for recruitment franchises that use FastTrack. For more information of what FastTrack can do for your recruitment franchise please contact us today at sales@fasttrack.com.au or call 1800 063 555.
